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Privacy Policy
Effective Date: March 1, 2025

BBRMT ("we," "our," or "us") is committed to protecting the privacy of our clients and visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website [https://www.bbrmt.ca/] (the "Website").

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1. Information We Collect

When you use our Website and services, we may collect the following types of information:

a. Personal Information Provided by You

  • Name

  • Email address

  • Phone number

  • Booking details (date, time, service type)

  • Any additional information you provide when filling out forms on our Website

b. Automatically Collected Information

  • IP address

  • Device type

  • Browser type

  • Website usage data collected through Google Analytics

  • Cookies and tracking technologies

2. How We Use Your Information

We use your personal information to:

  • Process and manage bookings for massage therapy services.

  • Send email and text message reminders about your appointments, including confirmations, updates, and cancellations.

  • Communicate important service updates or policy changes.

  • Improve our website experience and analyze visitor trends using Google Analytics.

  • Comply with legal obligations and industry regulations.

3. Consent for Communications

By submitting a form on our Website, you consent to receive text and email notifications related to your bookings. You may withdraw your consent at any time by:

  • Replying “STOP” to text messages

  • Clicking the “unsubscribe” link in emails

  • Contacting us directly at [Insert Contact Email]

4. Sharing and Disclosure of Information

We do not sell or share your personal data with third parties, except:

  • With service providers (e.g., scheduling software providers) strictly for operational purposes.

  • As required by law (e.g., to comply with legal requests or protect rights and safety).

5. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system is 100% secure, and we encourage you to take precautions when sharing personal information online.

6. Third-Party Services (Google Analytics)

Our Website uses Google Analytics to track and analyze user interactions. Google may collect information about your browsing behavior. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.

7. Your Rights and Choices

As an Ontario, Canada resident, you have the right to:

  • Access, correct, or delete your personal information.

  • Withdraw consent for marketing and communication at any time.

  • Lodge a complaint with the Office of the Privacy Commissioner of Canada if you believe your data rights have been violated.

To exercise these rights, please contact us at [Insert Contact Email].

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date.

9. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

BBRMT
Website: [https://www.bbrmt.ca/]
Email: bbrownrmt@gmail.com
Thank you for trusting BBRMT with your personal information.

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