Frequently Asked Questions
What is Registered Massage Therapy (RMT)?
Registered Massage Therapy (RMT) is a healthcare profession that uses hands-on techniques to relieve pain, reduce stress, and improve mobility. RMTs in Ontario are licensed professionals who assess and treat soft tissue and joint conditions using therapeutic massage techniques.
Do I need a doctor’s referral to book a massage?
No, a doctor’s referral is not required to book a massage. However, some insurance plans may require one for reimbursement, so it's best to check with your provider.
What should I expect during my first massage session?
I ask that you arrive 5 to 10 minutes before your treatment time so that you can fill out a brief health history and consent to massage therapy form.
Once complete, I will explain the process, ensure your comfort, and adjust pressure as needed during treatment. You’ll be draped appropriately, and only the area being treated will be exposed.
Do you offer direct billing to insurance?
Direct billing is currently un-available however, a receipt for reimbursement is provided after your treatment.
What forms of payment do you accept?
I accept cash or e-transfer.
Do I have to undress for my massage?
You should undress to your comfort level. You will be properly draped at all times, and only the area being treated will be exposed. You can also wear loose clothing if preferred for certain treatments.
Will the pressure be adjusted to my preference?
Yes, as an RMT I will adjust the pressure based on your comfort level and check in with you periodically during the treatment to ensure your comfort level is met and so that you can communicate any preferences during your session.
Do you provide receipts for insurance claims?
Yes, I provide detailed receipts with my RMT registration number for insurance reimbursement.
Where is your practice located?
My practice is located in my private residence in the Northglen community of North Bowmanville.
What is your
cancellation policy?
You can change or cancel your appointment without any incurring a charge as long as you provide more than 24 hours notice before the appointment time. Any cancellations within 24 hours of your appointment will be charged a $50 fee which will need to be paid in full before your next treatment begins. No shows will also incur this fee. The fee is not covered by insurance.
How can I cancel/Change my appointment?
You can create an account on this website which enables you to view and manage all your bookings. Alternatively, you can email or call/text with your request.
Do I need an account on your site to book?
No. You can book an appointment with just your name, email, phone number; however it is highly encouraged to create an account so that you can quickly manage your bookings online.